Four Characteristics of Outstanding EHR Vendors

StethoscopeFinding the right electronic health record (EHR) vendor for your medical practice can be challenging, especially for newcomers to the EHR environment. You can narrow down the choices significantly by considering a few key traits that can make a big difference in the way your EHR implementation progresses and performs. Here are some of the most important characteristics of outstanding EHR vendors:

Modular Design

Modular design is one of the most important and useful trends in computing technology in recent years and allows programmers to create stand-alone modules that can be linked to provide more functionality to a central system. Modular systems, including Care360 EHR, allow implementation of EHR functions to occur in stages for physician practices, rather than all at once. This allows you and your staff to be trained on core modules in stages, allowing time for employees to become familiar with the system before adding more complex components.

Cloud Computing

Another important trend in information technology, cloud computing, makes it easy for your office to manage the tasks of data maintenance that include managing upgrades, backing up your EHR system and adding new components. Because all data is maintained, secured and hosted remotely and accessed through the Internet, your office can enjoy secure access to the data in your system anywhere and anytime. The Care360 platform is one of the leading cloud computing EHR solutions in the market, and has a solid reputation for customer service and reliability in this innovative new online environment.

Customer Service

The quality and availability of customer service for the system you choose will have a direct impact on the way your system operates and the level to which your staff members can take advantage of its features. Look for a vendor that offers a variety of options for training including live in-office training, along with web-based and self-paced options. Care360 customer service experts are available whenever you need them, making it more convenient for your on-site staff to perform their regular tasks.  Additionally, the variety of training options allow you and your staff to train at a pace that works for you.

Certification

Federal incentives are available for medical offices that show Meaningful Use and implementation of an ONC-ATCB certified EHR like Care360. These incentives can provide valuable financial support and may help to offset the initial costs of an EHR system, so it is vital that you choose an ONC-ATCB certified complete EHR that meets the strict standards of the federal government. If you pick a solution that is not certified, you may be subject to penalties beginning in 2015.

By considering these important characteristics when choosing an EHR vendor, you can be sure that you’re making the right decision for your patients and for your practice.


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